Chapter 1上班Tips for Getting to Work
Section 1上班方式How to Commute
Section 2拼車Let's Ride in a Carpool
Section 3上班問候Greetings at Work
Section 4遲到事由Excuses for Being Late
Chapter 2辦公器材的使用Tips for Using Office Machines
Section 1傳真機(jī)的使用Using a Fax Machine
Section 2復(fù)印機(jī)的使用Using a Copy Machine
Section 3電腦的使用Using a Computer
Section 4網(wǎng)絡(luò)的使用Using the Internet
Section 5文字處理軟件的使用Using a Word Processor
Section 6電子郵件的使用Using an Email Account
Chapter 3郵件的處理Tips for Mail Handling
Section 1文件的寄送Sending Documents
Section 2國際貨物International Shipments
Section 3郵件派送狀態(tài)及延誤Status＆Delays in Mail Delivery
Section 4運(yùn)輸事故索賠Reporting Claims
Chapter 4辦公用品及辦公室管理Office Supplies& Office Maintenance
Section 1訂購辦公用品Ordering Office Supplies
Section 2了解辦公用品名稱The Names of Office Supplies
Section 3辦公室管理Office Maintenance
Chapter 5業(yè)務(wù)的開展Tips for Working on a Project
Section 1業(yè)務(wù)的分配Assigning the Work
Section 2確認(rèn)業(yè)務(wù)開展?fàn)顩rConfirming Work Processes
Section 3業(yè)績的評價Evaluating Job Performances
Section 4業(yè)務(wù)進(jìn)行中的障礙Obstacles to Project Implementation
Section 5獲得批準(zhǔn)Getting Approval
Chapter 6打電話與接電話Tips for Making＆Answering Phone Calls
Section 1打電話與接電話Making＆Answering Phone Calls
Section 2要找的人不能接電話的時候When Someone Is Unavailable
Section 3留言及捎口信Leaving＆Taking Messages
Section 4打錯電話Having the Wrong Number
Section 5通話中出現(xiàn)的問題Unexpected Problems
Section 6自動應(yīng)答機(jī)Answering Machines
Chapter 7預(yù)約Tips for Making Appointments
Section 1預(yù)約Making Appointments
Section 2變更預(yù)約Changing Appointments
Section 3取消與確認(rèn)預(yù)約Canceling＆Confirming Appointments
Chapter 8來訪辦公室Tips for Visiting the Office
Section 1詢問來訪目的Asking the Purpose of a Visit
Section 2請訪客稍等片刻Asking Visitors to Wait
Section 3告知辦公室位置Giving Directions
Section 4問候訪客Greeting Visitors
Chapter 9關(guān)于公司AII about the Company
Section 1介紹公司Introducing a Company
Section 2公司規(guī)定Company Regulations
Section 3工資與福利Salaries＆Benefits
Section 4升職與嘉獎Promotions＆Rewards
Section 5歧視與騷擾Discrimination＆Harassment
Section 6解雇與離職Discharge＆Retirement
Section 7工作調(diào)動與入職申請Transference＆Job Applications
Chapter 10各種問候方式Tips for Various Greetings
Section 1打招呼Saying Hello
Section 2假期問候Holiday Greetings
Section 3歡迎新員工Greeting New Employees
Section 4祝賀升職及優(yōu)異表現(xiàn)Congratulations on Promotions and Excellent Performance
Section 5退休問候Greetings on Retirement
Chapter 11社交對話Tips for Social Conversation
Section 1業(yè)余生活及興趣愛好Avocations＆Hobbies
Section2休假計劃及旅行Vacation Plans＆Travelling
Section 3緩解壓力的方法Some Ways to Relieve Stress
Section 4天氣與季節(jié)The Weather＆Season
Section 5經(jīng)濟(jì)與股票Economics＆Stocks
Section 6約會與理想類型Dates＆Ideal Types
Chapter 12表達(dá)感情Tips for Expressing Emotions
Section 1高興與喜悅Joy＆Delight
Section 2挫折與安慰Frustration＆Consolation
Section 3后悔與擔(dān)憂Regret＆Worry
Section 4不高興與憤怒Displeasure＆Anger
Section 5緊張與不安Tension＆Anxiety
Chapter 13公司內(nèi)部會議Interoffice Meetings
Section 1會議準(zhǔn)備Preparing a Meeting
Section 2會議召開Calling a Meeting
Section 3會議開始Getting a Meeting Started
Section 4交流意見Sharing Opinions
Section 5贊成與反對Agreement or Disagreement
Section 6會議總結(jié)Concluding a Meeting
Section 7營銷會議Marketing Meetings
Section 8銷售會議Sales Meetings
Section 9財務(wù)會計會議Finance and Accounting Meetings
Chapter 14休息及午餐時間Breaks＆Lunchtime
Section 1休息Taking Breaks
Section 2吃午餐Having Lunch
Section 3預(yù)訂午餐Ordering Lunch
Chapter 15下班及早退Getting off Work and Leaving Work Early
Section 1下班及加班Getting off Work＆Working Overtime
Section 2整理辦公室Office Organizing Tips
Section 3早退與缺勤Leaving Work Early＆Absences
Chapter 16下班后的聚餐Having Staff Dinners
Section 1邀請別人共進(jìn)晚餐或喝酒Asking Others Out for Dinner or Drinks
Section 2與同事共進(jìn)晚餐Having Dinner with Colleagues
Section 3就餐結(jié)賬Paying for Meals
Section 4與同事一起喝酒Having Drinks with Colleagues
Chapter 17邀請同事Inviting Co-Workers
Section 1邀請客人參加派對Inviting Guests to a Party
Section 2舉辦喬遷派對Having Housewarming Parties
Section 3派對結(jié)束Ending Parties