目錄

Module One Background Knowledge of Logistics—Logistics Culture
Chapter One A General Introduction to Logistics　2
1．1 Definition of Logistics　 3
1．2 Analysis of Logistics Definition 　 3
1．3 Importance of Logistics　 4
1．4 Main Activities of Logistics System　 5
Chapter Two Famous Logistics Companies　9
2．1 DHL　 9
2．2 FedEx　 11
2．3 UPS　12
2．4 Maersk 　14
2．5 COSCO　15
2．6 China Post (EMS) 　16
Chapter Three Business Etiquette of Logistics 　20
3．1 Personal Appearance　20
3．2 Common Ceremonial Reception　25
3．3 Etiquette in Different Parts of the World　27
Module Two Professional English of Logisticsn Chapter Four Warehousing 　34
4．1 Role of Warehousing 　34
4．2 Main Components of Warehousing 　35
4．3 Types of Warehouses 　35
4．4 Warehousing Activities　37
Chapter Five Purchasing　43
5．1 Definition of Purchasing　43
5．2 Role of Purchasing　44
5．3 Need of Purchasing　44
5．4 Decision of Purchasing 　44
5．5 Purchasing Process　44
Chapter Six Distribution　52
6．1 Concept of Distribution 　52
6．2 Significance and Effect of Distribution 　53
6．3 Factors of Distribution　53
6．4 Operation Targets of Distribution 　55
6．5 General Operation of Distribution 　56
Chapter Seven Transportation　64
7．1 Definition of Transportation　64
7．2 Purpose of Transportation　65
7．3 Importance of Transportation　66
7．4 Transportation Modes 　66
Chapter Eight Packaging　74
8．1 Functions of Packaging　75
8．2 Types of Packaging 　76
Chapter Nine International Freight Forwarding　82
9．1 An Introduction to FIATA 　83
9．2 Steps of Performing International Freight Forwarders　83
9．3 Differences for Work as a Forwarder Between the Consignor and Consignee　84
9．4 Trade Terms of International Freight Forwarders 　85
Chapter Ten Logistics Information Management 　91
10．1 General Introduction to Information Logistics 　91
10．2 Information Technologies and Tools　93
10．3 Role of Information Management　94
10．4 Logistics Management Information System　95
Chapter Eleven Supply Chain Management　106
11．1 Definition and Types of Supply Chains　106
11．2 SCM and Logistics　107
11．3 Supply Chain Management： Analysis，Design， and Integration 　108
Chapter Twelve Third Party Logistics (3PL)　 116
12．1 An Overview of Third Party Logistics (3PL) 　116
12．2 3PL Providers　118
12．3 Reasons for Growth of 3PL 　120
Chapter Thirteen Reverse Logistics　126
13．1 Definition and Activities 　126
13．2 Reverse vs． Forward Logistics　127
13．3 Challenges of Reverse Logistics　128
13．4 Leveraging the Power of Reverse Logistics 　129
Chapter Fourteen The Internet of Things 　136
14．1 Definition of the Internet of Things　136
14．2 Historical Evolution of the Internet of Things　137
14．3 Importance of the Internet of Things　137
14．4 Global View 　138
Chapter Fifteen Application of Big Data in Logistics Industry 　145
15．1 Concept of Logistics Big Data　146
15．2 Impact of Big Data on Logistics Enterprises 　146
15．3 Application of Big Data in Logistics Industry　147
Module Three The Practice of Logistics English—Logistics Document Chapter Sixteen Business Letters 　158
16．1 Introduction to Business Letters 　158
16．2 Principals of Business Letter-Writing 　159
16．3 Parts of a Business Letter 　160
16．4 Business Letter Format　162
Chapter Seventeen Contract 　166
Chapter Eighteen Bill of Lading　173
Chapter Nineteen Letter of Credit　178
附錄 物流術(shù)語　184
References 　192