Unit One
Part One Listening and Speaking： Passenger Reception
Part Two Announcements： Welcome and Re-check of Boarding Pass
Part Three Phonetics． American and British Phonetic Symbols in Contrast

Unit Two
Part One Listening and Speaking： Arranging Seats
Part Two Announcements： Pre-take-off Safety Check
Part Three Phonetics： The Vowels and Consonants

Unit Three
Part One Listening and Speaking： Arranging Baggage
Part Two Announcements： Baggage Check
Part Three Phonetics： The Pure Vowels

Unit Four
Part One Listening and Speaking： Delay
Part Two Announcements： Welcome after a Delayed Departure
Part Three Phonetics： The Diphthongs

Unit Five
Part One Listening and Speaking： Safety Check Before Take-off
Part Two Announcements： Safety Demonstration
Part Three Phonetics： The Explosive and Fricative Consonants

Unit Six
Part One Listening and Speaking： After Take-off
Part Two Announcements： Introduction of Flight Routes and Service Items
Part Three Phonetics： The Affricate， Nasal， Lateral Consonants and the Semi-vowels

Unit Seven
Part One Listening and Speaking： Drink Service
Part Two Announcements： Drink and Meal Services
Part Three Phonetics： Syllables and Word Stress

Unit Eight
Part One Listening and Speaking： Food Service (Ⅰ)
Part Two Announcements： Before Landing
Part Three Phonetics： Open Syllables and Closed Syllables

Unit Nine
Part One Listening and Speaking： Food Service (Ⅱ)
Part Two Announcements： Flying at Night and Stopover
Part Three Phonetics： Reading Rules of English Vowel Letters in Stressed Syllables
Unit Ten
Part One Listening and Speaking： Abnormal Situations in Service
Part Two Announcements： Apologies for Abnormal Service
Part Three Phonetics： Reading Rules of English Vowel Letters in Unstressed Syllables

Unit Eleven
Part One Listening and Speaking： Duty Free Sales
Part Two Announcements： Movies/Duty-free Sales
Part Three Phonetics： Reading Rules of Double Syllables

Unit Twelve
Part One Listening and Speaking： In-flight Entertainment
Part Two Announcements： Holidays and Festivals
Part Three Phonetics： Reading Rules of Multi-syllables

Unit Thirteen
Part One Listening and Speaking．Jet Lag
Part Two Announcements： Quarantines
Part Three Phonetics： Loss of Plosion and Incomplete Plosion

Unit Fourteen
Part One Listening and Speaking： Airsickness
Part Two Announcements： Landing
Part Three Phonetics： Consonants Clusters and Sound Linking

Unit Fifteen
Part One Listening and Speaking： Sick Passengers
Part Two Announcements： Cancellation and Staying Overnight
Part Three Phonetics： Reading Rules of Noun-t-s/es and Verb+ed

Unit Sixteen
Part One Listening and Speaking： Helping Passenger Find Lost Articles
Part Two Announcements： Waiting for Clearances
Part Three Phonetics： Sentence Stress

Unit Seventeen
Part One Listening and Speaking： Helping Transit Passengers
Part Two Announcements： Landing in Transit
Part Three Phonetics： Thought Patterns and Pausing

Unit Eighteen
Part One Listening and Speaking： Filling out Forms
Part Two Announcements： Unexpected Situations
Part Three Phonetics： Intonation

Unit Nineteen
Part One Listening and Speaking： Emergency Procedures
Part Two Announcements： Emergency Procedures
Part Three Phonetics： Use of the Falling Tone

Unit 1Twenty
Part One Listening and Speaking． Pre-arrival and After Arrival
Part Two Announcements： Brace for Impact
Part Three Phonetics： Use of the Rising Tone
Scripts and Answers of Part One
Words and Phrases for Reference
References