第 1 章 物流項(xiàng)目管理概述 ····················· 1 1.1 物流管理 ····································· 4 1.1.1 物流的概念、基本關(guān)系與分類 ·································· 4 1.1.2 物流管理的特征與內(nèi)容 ·········· 9 1.1.3 物流與供應(yīng)鏈的關(guān)系 ··········· 14 1.1.4 物流的演變與發(fā)展 ·············· 18 1.2 項(xiàng)目管理 ··································· 25 1.2.1 項(xiàng)目概述 ·························· 25 1.2.2 項(xiàng)目管理的產(chǎn)生與發(fā)展 ········ 29 1.2.3 項(xiàng)目管理的概念 ················· 31 1.2.4 項(xiàng)目管理的特點(diǎn) ················· 32 1.2.5 項(xiàng)目管理的內(nèi)容 ················· 33 1.3 物流項(xiàng)目及其管理 ······················· 36 1.3.1 物流項(xiàng)目與物流項(xiàng)目管理的概念 ································ 36 1.3.2 物流項(xiàng)目的分類 ················· 38 1.3.3 物流項(xiàng)目管理的特殊性 ········ 40 本章小結(jié) ·········································· 41 綜合練習(xí) ·········································· 42 第 2 章 物流項(xiàng)目前期策劃 ··················· 46 2.1 物流項(xiàng)目的前期策劃工作 ·············· 48 2.1.1 物流項(xiàng)目前期策劃的主要工作 ·························· 48 2.1.2 物流項(xiàng)目前期策劃應(yīng)該注意的問題 ······················· 49 2.2 物流項(xiàng)目的識(shí)別與構(gòu)思 ················· 51 2.2.1 物流項(xiàng)目的識(shí)別 ················· 51 2.2.2 物流項(xiàng)目的構(gòu)思 ················· 53 2.3 物流項(xiàng)目可行性研究 ···················· 55 2.3.1 物流項(xiàng)目可行性研究的概念 ································ 55 2.3.2 物流項(xiàng)目可行性研究的階段結(jié)構(gòu) ································ 57 2.3.3 物流項(xiàng)目可行性研究報(bào)告的編寫 ································ 58 2.4 物流項(xiàng)目的經(jīng)濟(jì)評(píng)價(jià) ···················· 64 2.4.1 物流項(xiàng)目的財(cái)務(wù)評(píng)價(jià) ··········· 64 2.4.2 物流項(xiàng)目的國民經(jīng)濟(jì)評(píng)價(jià) ····· 65 2.5 物流項(xiàng)目不確定性分析 ················· 68 2.5.1 物流項(xiàng)目不確定性分析的意義和方法 ······················· 68 2.5.2 盈虧平衡分析 ···················· 69 2.5.3 敏感性分析 ······················· 72 2.5.4 概率分析 ·························· 76 本章小結(jié) ·········································· 78 綜合練習(xí) ·········································· 79 第 3 章 物流項(xiàng)目組織與人力資源管理 ······································· 83 3.1 物流項(xiàng)目組織 ····························· 85 3.2 物流項(xiàng)目經(jīng)理 ····························· 91 3.3 物流項(xiàng)目團(tuán)隊(duì)管理 ······················· 96 3.3.1 物流項(xiàng)目團(tuán)隊(duì)的概念 ··········· 96 3.3.2 物流項(xiàng)目團(tuán)隊(duì)的組建 ··········· 97 3.4 物流項(xiàng)目人力資源管理 ················· 99 3.4.1 基本概念 ·························· 99 3.4.2 物流項(xiàng)目人力資源管理的規(guī)劃 ······························· 103 3.4.3 物流項(xiàng)目人員招聘 ············· 104 3.4.4 物流項(xiàng)目人員激勵(lì) ············· 105 3.4.5 物流項(xiàng)目人力資源的績效評(píng)估 ······························· 106 3.4.6 物流項(xiàng)目人力資源的培訓(xùn) ···· 107 本章小結(jié) ········································· 108 綜合練習(xí) ········································· 109 第 4 章 物流項(xiàng)目計(jì)劃管理 ·················· 112 4.1 物流項(xiàng)目計(jì)劃管理概述 ················ 115 4.1.1 物流項(xiàng)目目標(biāo) ··················· 115 4.1.2 物流項(xiàng)目計(jì)劃概述 ············· 119 4.2 物流項(xiàng)目的范圍和分解 ················ 122 4.2.1 物流項(xiàng)目范圍規(guī)劃 ············· 122 4.2.2 物流項(xiàng)目分解結(jié)構(gòu) ············· 126 4.3 物流項(xiàng)目計(jì)劃的制訂 ··················· 130 4.3.1 物流項(xiàng)目計(jì)劃管理的基本問題 ························· 130 4.3.2 物流項(xiàng)目計(jì)劃過程 ············· 131 4.3.3 物流項(xiàng)目計(jì)劃內(nèi)容 ············· 132 本章小結(jié) ········································· 133 綜合練習(xí) ········································· 134 第 5 章 物流項(xiàng)目進(jìn)度管理 ·················· 138 5.1 物流項(xiàng)目進(jìn)度管理概述 ················ 139 5.1.1 項(xiàng)目進(jìn)度管理的含義 ·········· 139 5.1.2 物流項(xiàng)目進(jìn)度管理的影響因素 ························· 140 5.1.3 物流項(xiàng)目進(jìn)度管理的內(nèi)容 ···· 141 5.2 物流項(xiàng)目進(jìn)度計(jì)劃的編制 ············· 145 5.2.1 項(xiàng)目進(jìn)度計(jì)劃編制的實(shí)施步驟 ························· 145 5.2.2 項(xiàng)目活動(dòng)定義 ··················· 146 5.2.3 項(xiàng)目活動(dòng)排序 ··················· 148 5.2.4 項(xiàng)目活動(dòng)工期估算 ············· 156 5.2.5 項(xiàng)目進(jìn)度編制 ··················· 159 5.3 物流項(xiàng)目進(jìn)度控制 ······················ 172 5.3.1 項(xiàng)目進(jìn)度控制的概念和過程 ······························· 172 5.3.2 項(xiàng)目進(jìn)度控制的依據(jù) ·········· 173 5.3.3 項(xiàng)目進(jìn)度控制的方法 ·········· 174 5.3.4 項(xiàng)目進(jìn)度控制的結(jié)果 ·········· 179 本章小結(jié) ········································· 180 綜合練習(xí) ········································· 182 第 6 章 物流項(xiàng)目質(zhì)量管理 ·················· 187 6.1 物流項(xiàng)目質(zhì)量管理概述 ················ 188 6.1.1 物流項(xiàng)目質(zhì)量概述 ············· 188 6.1.2 物流項(xiàng)目質(zhì)量管理的概念及職能 ······················ 189 6.2 物流項(xiàng)目質(zhì)量規(guī)劃 ······················ 194 6.2.1 物流項(xiàng)目質(zhì)量規(guī)劃概述 ······· 194 6.2.2 物流項(xiàng)目質(zhì)量規(guī)劃的工具和技術(shù) ······························· 195 6.2.3 物流項(xiàng)目質(zhì)量規(guī)劃的結(jié)果 ···· 196 6.3 物流項(xiàng)目質(zhì)量保證 ······················ 197 6.3.1 物流項(xiàng)目質(zhì)量保證的概念與內(nèi)容 ······························· 197 6.3.2 物流項(xiàng)目質(zhì)量保證的依據(jù)與方法 ······························· 199 6.4 物流項(xiàng)目質(zhì)量控制 ······················ 201 6.4.1 物流項(xiàng)目質(zhì)量控制的概念 ···· 201 6.4.2 物流項(xiàng)目質(zhì)量控制的原則與步驟 ······························· 201 6.4.3 物流項(xiàng)目質(zhì)量控制的工作內(nèi)容 ······························· 202 6.4.4 物流項(xiàng)目質(zhì)量控制的依據(jù)與方法 ······························· 203 本章小結(jié) ········································· 207 綜合練習(xí) ········································· 208 第 7 章 物流項(xiàng)目的采購與合同管理 ···· 211 7.1 物流項(xiàng)目的采購 ························· 213 7.1.1 采購規(guī)劃概述 ··················· 213 7.1.2 物流項(xiàng)目咨詢服務(wù)采購 ······· 214 7.1.3 物流項(xiàng)目貨物采購規(guī)劃技術(shù) ······························· 215 7.2 物流項(xiàng)目合同管理概述 ················ 216 7.2.1 物流項(xiàng)目合同管理的概念 ···· 216 7.2.2 物流項(xiàng)目合同管理的特征 ···· 216 7.2.3 物流項(xiàng)目合同簽訂的注意事項(xiàng) ························· 217 7.2.4 物流項(xiàng)目合同變更、解除與終止 ······························· 218 7.2.5 物流項(xiàng)目合同糾紛的處理途徑 ························· 220 7.3 物流項(xiàng)目的招投標(biāo) ······················ 220 7.3.1 招投標(biāo)概述 ······················ 220 7.3.2 物流項(xiàng)目招標(biāo)程序與要點(diǎn) ···· 224 7.3.3 物流項(xiàng)目投標(biāo)步驟與要點(diǎn) ···· 228 7.4 物流項(xiàng)目的合同管理 ··················· 232 7.4.1 物流項(xiàng)目合同策劃 ············· 232 7.4.2 物流項(xiàng)目合同簽訂 ············· 233 7.4.3 物流項(xiàng)目合同履行 ············· 234 7.4.4 物流項(xiàng)目合同結(jié)束 ············· 235 本章小結(jié) ········································· 238 綜合練習(xí) ········································· 239 第 8 章 物流項(xiàng)目成本管理 ·················· 242 8.1 物流項(xiàng)目成本管理概述 ················ 244 8.1.1 物流項(xiàng)目成本管理的概念及構(gòu)成 ······························· 244 8.1.2 影響物流項(xiàng)目成本管理的因素 ······························· 244 8.2 物流項(xiàng)目資源計(jì)劃 ······················ 245 8.2.1 物流項(xiàng)目資源計(jì)劃的概念 ···· 245 8.2.2 物流項(xiàng)目資源計(jì)劃的依據(jù) ···· 245 8.2.3 編制物流項(xiàng)目資源計(jì)劃的工具和方法 ······················ 246 8.2.4 物流項(xiàng)目資源計(jì)劃的結(jié)果 ···· 249 8.3 物流項(xiàng)目成本估算 ······················ 249 8.3.1 物流項(xiàng)目成本估算的步驟 ···· 249 8.3.2 物流項(xiàng)目成本估算的方法 ···· 250 8.3.3 物流項(xiàng)目成本估算的結(jié)果 ···· 253 8.3.4 物流項(xiàng)目成本的具體估算 ···· 254 8.4 物流項(xiàng)目成本預(yù)算 ······················ 255 8.4.1 物流項(xiàng)目成本預(yù)算的概念 ···· 255 8.4.2 物流項(xiàng)目成本預(yù)算的特性 ···· 255 8.4.3 物流項(xiàng)目成本預(yù)算的內(nèi)容 ···· 256 8.4.4 物流項(xiàng)目成本預(yù)算的步驟 ···· 256 8.4.5 物流項(xiàng)目成本預(yù)算的結(jié)果 ···· 256 8.5 物流項(xiàng)目成本控制 ······················ 257 8.5.1 物流項(xiàng)目成本控制的概念 ···· 257 8.5.2 物流項(xiàng)目成本控制的流程 ···· 257 8.5.3 物流項(xiàng)目成本控制的主要方法 ························· 259 本章小結(jié) ········································· 260 綜合練習(xí) ········································· 261 第 9 章 物流項(xiàng)目風(fēng)險(xiǎn)管理 ·················· 265 9.1 項(xiàng)目風(fēng)險(xiǎn)管理概述 ······················ 267 9.1.1 項(xiàng)目風(fēng)險(xiǎn) ························· 268 9.1.2 項(xiàng)目風(fēng)險(xiǎn)管理 ··················· 270 9.2 物流項(xiàng)目風(fēng)險(xiǎn)識(shí)別 ······················ 273 9.2.1 物流項(xiàng)目風(fēng)險(xiǎn)源 ················ 274 9.2.2 物流項(xiàng)目風(fēng)險(xiǎn)識(shí)別技術(shù) ······· 275 9.3 物流項(xiàng)目風(fēng)險(xiǎn)的評(píng)估 ··················· 278 9.3.1 物流項(xiàng)目風(fēng)險(xiǎn)的定性評(píng)估方法 ························· 279 9.3.2 物流項(xiàng)目風(fēng)險(xiǎn)的定量評(píng)估方法 ························· 282 9.4 物流項(xiàng)目風(fēng)險(xiǎn)的監(jiān)督與控制 ·········· 286 本章小結(jié) ········································· 289 綜合練習(xí) ········································· 290 第 10 章 物流項(xiàng)目信息管理 ················ 293 10.1 項(xiàng)目信息管理概述 ···················· 295 10.1.1 項(xiàng)目信息的概念 ·············· 295 10.1.2 項(xiàng)目信息管理 ················· 297 10.2 物流信息的功能與特征 ·············· 299 10.2.1 物流信息的功能 ·············· 299 10.2.2 物流信息的特征 ·············· 300 10.3 物流信息技術(shù) ·························· 303 10.3.1 物流信息技術(shù)的含義 ········ 303 10.3.2 物流信息技術(shù)的組成 ········ 303 10.3.3 物流信息技術(shù)的構(gòu)成 ········ 304 10.3.4 物流信息技術(shù)在國內(nèi)的應(yīng)用現(xiàn)狀 ······················· 305 10.3.5 物流信息技術(shù)的發(fā)展趨勢(shì) ······················· 306 10.4 物流項(xiàng)目信息管理應(yīng)用示例 ········ 307 10.4.1 海爾：物流信息系統(tǒng)的開發(fā) ····························· 307 10.4.2 沃爾瑪：物流信息系統(tǒng)的應(yīng)用 ····························· 309 10.4.3 寶供物流：智慧物流監(jiān)控系統(tǒng)平臺(tái)為客戶提供數(shù)字化 物流服務(wù) ······················· 310 本章小結(jié) ········································· 311 綜合練習(xí) ········································· 312 參考文獻(xiàn) ·············································· 316