PREFACE Part One Mastering the Basic PrincipleChapter OneUnderstanding Complete Technical Communication What“Technical”MeansToday What“Reporting”Means Today “Complete Technical Communication”Today The Importance ofExact Language Consequences ofUsing Inexact Language Influence ofVariables on CornmunicationChapter TwoAdapting；Defining，Describing，Instructing Principle 1：Identify Your Audience Correctlyj Principle 2：Use the Right Mediums Principle 3：Know Your Exact Purpose and State It Responsibly Principle 4：When Necessary,Explain：Define，Describe，or InstructChapter ThreeAdapting；Reviewing and Proposing Research Words Basic to Researching and Reporting Principle 5：Show What to Include and Exclude Starting Research on Well-Defined Problems Chapter FourAdapting；Solving Problems and Writing Effectively Other-Than-Library Sources． Principle 6：Use the InterpretiveApproach Principle 7：Use a Style That Enables You to Reach a Larger AudiencePart Two Applying the PrinciplesChapter FiveWriting Letters Conventions Of Letter Form Common Types of Correspondence Positive and Negative Tone in Letters Stereotypes to Avoid in Letter WritingChapter SixWriting Memos and Informal Reports MemoReports Informal Reports Feedback MessagesChapter SevenWriting Formal Reports Reasons for Making a Formal Presentation TypicalReportContents ASpecimen Formal ReportChapter EightSpeaking and Writing Articles The“Good Interview”Approach The“Interview Approach”in a Complete Speech The“Interview Approach”in Writing Articles Using the“Interview Approach”Regularly ClearingwithYour SuperiorsChapter NineApplying for a Job Listing Your“Assets”and“Liabilities” A Strategy for Distinguishing Yourself Theresume That isrright for you Write a Convincing Cover Letter Get Ready ForThe Follow—UpsWORKS CONSULTED