Unit 1 Booking Tickets
Part I Pre-listening
Riddles
Pronunciation
Part II Listening in
Responses
Dialogue： Booking Flights
Dialogue： Changing Tickets
Dialogue： Interview
Part III Listening and Understanding
Dialogue： Before Travelling to Phuket Island
Passage： The 2017 World’s Airport Awards
Part IV Listen and Enjoy
Culture Perspective： University
A Poem： On Self-knowledge

Unit 2 Checking-in and Boarding
Part I Pre-listening
Marriage Custom
Pronunciation
Part II Listening in
Responses
Dialogue： Seat Preference
Dialogue： Overweight
Dialogue： Codeshare Agreement
Part III Listening and Understanding
Passage： Mobile Boarding Pass
Passage： Emirates Airlines
Part IV Listen and Enjoy
Culture Perspective： Sports English
Passage： Tour in New Zealand

Unit 3 Security Check
Part I Pre-listening
Riddles
Pronunciation
Part II Listening in
Responses
Dialogue： Security Check
Dialogue： The Security Check of Liquid
Dialogue： The Security Check of Metal
Part III Listening and Understanding
Passage： Relevant Provisions on Passengers Carrying Lithium Batteries
Passage： Hand Baggage Guide
Passage： Have You Declared It?
Part IV Listen and Enjoy
Culture Perspective： Tea and the British
Movie Appreciation： Inside Out

Unit 4 Passenger Reception
Part I Pre-listening
Wisdom Words
Pronunciation
Part II Listening in
Responses
Dialogue： Passenger Reception
Dialogue： Boarding & Greeting
Dialogue： First-class Passenger Reception
Passage： Pre-Boarding & Boarding Announcement
Part III Listening and Understanding
Dialogue： Boarding the Plane
Passage： How to Become a Flight Attendant?
Passage： What Soft Skills Will Help You Succeed as a Flight Attendant?
Part IV Listening and Enjoy
Culture Perspective： Most Popular Sports in the U．K．
A Poem： She Walks in Beauty

Unit 5 Seat and Baggage Arrangement
Part I Pre-listening
Tongue Twister
Pronunciation
Part II Listening in
Responses 45
Dialogue： Changing Seats
Dialogue： The Passenger with a Baby
Dialogue： Sitting in the Wrong Seat
Part III Listening and Understanding
Dialogue： A Late Passenger
Passage： Flight Attendant’s Job
Part IV Listen and Enjoy
Cultural Perspective： Halloween
The Oscar and Grammy

Unit 6 Reasons for Delay
Part I Pre-listening
Tongue Twister
Pronunciation
Part II Listening in
Responses
Dialogue： What Is the Reason for the Delay?
Dialogue： The Flight Has Not Arrived
Dialogue： Is Everything Going Well?
Dialogue： The Arriving Airport Has Been Closed Down Temporarily
Part III Listening and Understanding
Dialogue： What Has Happened?
Passage： What Air Carriers Should Do for Delayed Passengers?
Part IV Listen and Enjoy
Cultural Perspective： Children’s Day
What Is Your Sign?

Unit 7 Safety Check Before Take-off
Part I Pre-listening
Sayings
Pronunciation
Part II Listening in
Responses
Dialogue： Fastening Seatbelts
Dialogue： Security Check
Part III Listening and Understanding
Passage： Pre-flight Duties
Passage： Announcements on the Plane
Part IV Listen and Enjoy
Cultural Perspective： Typical Americans
A Joke

Keys and Tape scripts
Bibliography
Appendix